2020 was a tough year for all, but proved to be particularly strange for business. Some industries struggled to stay afloat, whilst others experienced their busiest year of trade, ever. The beginning of 2021 is expected to echo this in many ways, with warehouse, driver and NHS roles continuing to take the lead. What’s clear is that 2020 has created a shift in the methods used to find talent, interview, hire and work. With 2021 now upon us, here we explore five key recruitment trends that you can expect to see during the year ahead.

Virtual recruiting continues to grow

From applications to interviews, many of us have relied on virtual recruiting in 2020, allowing us to continue as normal. Thanks to a popularity rise in platforms such as Zoom and Microsoft Teams, most people have become more familiar with video calling. Taking the virtual hiring process on yourself can be a huge challenge, though. With 59% of candidates revealing that they’ve abandoned an online application due to issues or bugs on the website, having a robust recruitment or hiring portal is a must. Fortunately, the Zoom Recruitment website allows candidates to view roles, provide key personal information and upload a CV in a click of a few buttons. 

Social media usage has increased

Whilst social media has been used to find talent for some time, 2020 has created an even bigger shift towards platforms such as LinkedIn, due to continuous improvements to its features that many other job boards are lacking. Zoom Recruitment Services benefits from paid-for and specialist headhunting, insight and reporting tools built within LinkedIn, allowing us to build connections with highly skilled and motivated Gen Y and Z talent.

Phone call is still the preferred contact method

A recent survey revealed that job seekers feel that calling was the most direct and reliable channel to increase chances of finding a role, above email, SMS and social media. Having someone available to take calls throughout the day ensures you won’t miss the right, qualified individuals when they do try to reach out about a particular role. Here at Zoom Recruitment Services, we’re available 24 hours a day, 7 days a week to receive calls from both hirer and candidate. 

Remote working is here to stay

Throughout the year the government has encouraged us to work from home. And whilst this hasn’t been possible in many roles and industries, more and more office-based professionals have demonstrated increased proactivity and efficiency whilst working from a home office. Reducing on-site office space could save companies millions of pounds. With this in mind, 2021 is set to be the year of testing home working for many.

Plan ahead to get ahead

With 61% of businesses sharing that their biggest recruitment challenge this year has been finding qualified, experienced hires, it comes as no surprise that more and more businesses have turned to Zoom Recruitment Services for all their recruitment needs in 2020. Did you know that January is typically the busiest time of the year for recruitment? If you are growing a team in January, rest assured we have a specialist permanent recruitment division, who can tailor a bespoke service to your specific requirements. By planning ahead and reviewing your recruitment plans now, you can get ahead of the competition, provide the resources that your business needs and hit the ground running in 2021.

Get in touch with Zoom Recruitment Services today and benefit from key cost and time savings, as well as a solution that allows flexible staffing to suit your business’s needs. With our expertise within the logistics sector, not to mention our accreditation as an NHS supplier within the government framework, it’s no surprise that so many businesses are turning to Zoom to fulfill their recruitment needs.

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